Privacy Policy

Last updated: January 2024

Introduction

glossy-owl is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

Information We Collect

We may collect and process the following data about you:

• Information you provide when filling in forms on our website, including your name, email address, and enquiry details
• Information you provide when you contact us by email or other means
• Technical information including your IP address, browser type, and operating system
• Information about your visit to our website including pages viewed and navigation patterns

How We Use Your Information

We use information held about you in the following ways:

• To respond to your enquiries and provide you with information about our services
• To provide you with the services you have requested
• To improve our website and ensure content is presented effectively
• To administer our website and for internal operations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us explicit permission to contact you
• Contract: Where processing is necessary to fulfil a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form data is retained for a maximum of 24 months unless you request earlier deletion.

Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except where necessary to provide our services or as required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at [email protected] or write to us at 47 Commerce Street, Manchester, M2 4LW, United Kingdom.